Company logoHelp Center
Visit www.docovia.com

Hi, how can we help?

Popular articles

Browse by categories

Virtual Consultation

3 articles

How To Send an SMS Message

How To Send a Patient Their Treatment Plan

How To View a Consult That Was Sent To a Patient

Show all

FAQs

18 articles

How Do I Download Patient Pictures to my Computer?

Which Browsers are Supported by Docovia?

How Do I Log Into My Docovia Account?

Show all

Updating Your Account Status

4 articles

How Do I Upgrade to Docovia Pro or Pro Plus?

How Do I Downgrade My Paid Subscription?

How Do I Cancel my Docovia Subscription?

Show all

Setup & Onboarding

8 articles

How to Set Up Treatment Plans

How to Test your Widget Before Integrating

How To Set up Your Automatic SMS Communication

Show all

FAQs_Patient

4 articles

What is my Patient Portal?

How Do I Start My Scheduled Video Consultation with My Doctor?

How Do I Access & Login to My Patient Portal?

Show all

Pro Features

5 articles

Troubleshooting Audio and Video Issues During Your Video Calls

How To Request Additional Photos or Documents From Your Patients

How To Schedule a Video Consultation

Show all
Powered by