<p style="text-align:start;">This guide shows you how to download patient photos from your Docovia dashboard.</p>
<p style="text-align:start;">Steps to download patient's photos to your computer</p>
<h3 style="text-align:start;">Step 1 - Navigate to your Consult Requests dashboard</h3>
<ul>
<li>Ensure that your filter is cleared</li>
</ul>
<img src="https://cdn.livechat-static.com/api/file/kb/file/12627924/650325c6f6-fead1c24c3e2fbdca52c.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<h3>Step 2 - Scroll to the consultation request of the patient who you would like to download photos from</h3>
<ul>
<li>Click the <strong>Status button</strong> to open the Consultation window</li>
<li>This status button will be colored in accordance with the status of the consult</li>
</ul>
<h3 style="text-align:start;">Step 3 - In the consultation window, scroll down to the images that you want to download&nbsp;</h3>
<h3 style="text-align:start;">Step 4 - Click the blue arrow below the thumbnail image of the photo you would like to save to your computer</h3>
<ul>
<li>A HIPAA disclaimer will pop up and ask you to agree to their privacy terms, click 'OK' and the image will be downloaded. You can click on the download on the bottom of your screen to view it larger, to zoom in, and to sort it or save it into another file or program.</li>
</ul>
<img src="https://cdn.livechat-static.com/api/file/kb/file/12627924/2794a364b6-05724414a2d97ee75f03.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<p></p>


This guide shows you how to download patient photos from your Docovia dashboard.
Steps to download patient's photos to your computer
Step 1 - Navigate to your Consult Requests dashboard
Ensure that your filter is cleared
 
Step 2 - Scroll to the consultation request of the patient who you would like to download photos from
Click the Status button to open the Consultation window
This status button will be colored in accordance with the status of the consult
Step 3 - In the consultation window, scroll down to the images that you want to download

Step 4 - Click the blue arrow below the thumbnail image of the photo you would like to save to your computer
A HIPAA disclaimer will pop up and ask you to agree to their privacy terms, click 'OK' and the image will be downloaded. You can click on the download on the bottom of your screen to view it larger, to zoom in, and to sort it or save it into another file or program.
 


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