How To Launch an Instant Live Video Session

Learn how to launch a live instant video session, invite your patient and other participants. 

Step 1 - Go to the 'Patient (Pro)' section of the left side menu 

Step 2 - Find the patient that you would like to initiate an instant video session with in your list of patients

Step 3 - Click on the Video icon in the 'Connect' column 

Step 4 - Click on the Start an Instant Video Session button

• If prompted by your browser to enable your camera and/or microphone, click Yes and give access.
• To invite a patient or a participant, first click the Invite Participants button 

1. Copy Video Link: Copy an invite URL (link) and send it to the patient or other participant not in your Docovia software by pasting it into any communication platform
• Under the + Patient tab, you have three options for inviting a patient:
2. Send Text Message: Send the invitation to the patient via SMS messaging
3. Send Email: Send the invitation to the patient via email

Step 5 - Invite your participant and wait for them to join

• The patient will show up in your waiting room, let them in when you are ready to begin the meeting

NOTE: Be careful not to navigate away from the page while conducting a video session, as this will end the session. If you need to visit other websites during the call, do so in a new browser tab or window.