How Do I Use LiveChat?

1 min. readlast update: 07.20.2022

This article will explain how to use our LiveChat feature and why it's the fastest and easiest way to get help!

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Step 1 - Click 'Help Online' from the top right hand corner of your Docovia account, or from the bottom of the left hand menu. 

Step 2 - Confirm your contact information and let us know how we can help

Step 3 - A live Docovia customer success specialist will respond in less than 3 minutes during business hours which are Monday thru Friday, 8 AM to 5 PM PST. 

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