Learn how to pause your current Docovia subscription. If you have additional questions about pausing services, contact our customer service team.
Please contact the customer success team via chat or at 702-941-6448
You will not be billed during the period when your Docovia subscription is paused. During this time you won't have access to Virtual Consultations or, if you're subscribed to our Pro plan, Unlimited Live Video Consultations & Visits.
Ready to un-pause your subscription? We can get you up and running again in no time! Contact us via chat or at 702-941-6448 and we'll be happy to restart your subscription or even switch you to a plan that better aligns with your current needs.