How Do I Change the Email Address Where My Patients Come From?

This article will help you change your default email to your desired address when sending emails through Docovia to your patients.

The email address that Docovia brings up automatically when sending an email from our software is the email that is set to come up automatically on your device. 

To change your default email on Windows 10:

Step 1 - Go to 'Settings'

Step 2 - Go to 'Apps'

Step 3 - Go to 'Default Apps'

Step 4 - In the right panel under the 'Email' section, it is likely set to the 'Mail' app. To change the default email server, click on the 'Mail' app icon then choose your desired default email from the list. 

To change your default email on Apple devices:

Step 1 - Make sure your other email app is installed

Step 2 - Open the 'Mail' app

Step 3 - Choose 'Mail'

Ste 4 - Click on 'Preferences'

Step 5 - Click 'General'

Step 6 - Choose an email app from the ”Default email reader” menu.

You may have to add an email account to either Windows or Mac to be able to select the correct email app.